Agent Zone
Ker & Downey® Africa DMC Divisions
About Ker & Downey® Africa DMC
At Ker & Downey® Africa, we speak your language — literally and figuratively. With dedicated DMC divisions for each source market, our consultants offer local-language service, market insight, and cultural understanding that make collaboration seamless from the first brief to the final farewell.
Partnering with us as your on-the ground team means access to experts rooted in Africa, crafting curated, white-label itineraries with insider access that deliver journeys your clients will never forget.
Our valued agents also enjoy exclusive access to our Agent Portal — featuring live availability, RACK rates, and detailed accommodation insights — giving you the tools to sell Africa with confidence and ease.
Our DMC Divisions
North America DMC
North America DMC supports travel advisors across the United States and Canada. With our Regional Sales Manager in Florida and operations team in South Africa, we offer seamless communication, real-time assistance, and expert insight into Africa’s most exclusive destinations.
Latin America DMC
Latin America DMC partners with luxury agencies and boutique tour operators across the region. With offices in Cape Town, São Paulo, and Santiago, our expert team designs bespoke itineraries for discerning agents and their high-net-worth clients.
Central Europe DMC
Germany, Switzerland & Austria DMC represents excellence in travel design for luxury agencies and boutique tour operators. Based in Cape Town, our multilingual team blends precision, creativity, and world-class service to deliver journeys that reflect the refined spirit of the DACH region.
France DMC
France DMC partners with luxury agencies and boutique tour operators across France. Led by General Manager Cynthia Deneux, our Cape Town–based French team delivers the highest standard of service and expertly crafted journeys for our valued agents and their clients.
Eastern Europe DMC
Central & Eastern Europe DMC connects luxury agencies and boutique tour operators with the region’s most captivating destinations. Under the leadership of Irina Jordaan, our Cape Town–based team curates refined, detail-driven journeys with unmatched service and local expertise.
China DMC
China DMC bridges East and South with a team based in Cape Town and China, dedicated to serving luxury agencies and boutique tour operators. Our experts craft bespoke itineraries and deliver a standard of service defined by precision and care.
Our Services
Why partner with us
Our commitment to offering the best in luxury African travel has been recognized by some of the most respected names in the industry. We proudly hold the title: Africa’s Leading Destination Management Company as recognised by the World Travel Awards. At Ker & Downey® Africa, we deliver more than just travel — we design unforgettable journeys, guided by our five pillars of excellence.
01. Your brand, our invisible hand
White-label proposals, beautifully designed collateral, thoughtful client touches, and 24/7 on-the-ground support create seamless journeys and rapid solutions. We stay invisible so your client experience is flawless and your brand remains front and center.
02. One partner, seamless Africa
From East to Southern Africa, multi-country safaris are designed and delivered under one roof. One point of contact, one contract, one uncompromising standard of excellence.
03. Speaking your language
Our consultants mirror the language and cultural nuance of each source market. Proposals, documentation, and client interactions are delivered in-market style, making it easier for you to sell and ensuring your clients feel truly at home.
04. Trusted access, reserved for you
Exclusive relationships with Africa’s most exceptional lodges and operators unlock priority access, competitive rates, and signature insider experiences that give your agency a clear edge.
05. Tailor-Made Expertise
We design tailor-made itineraries delivered flawlessly behind the scenes, while also empowering your business with insights, training, and sales support. The result: seamless journeys for your clients, and accelerated growth for you.