About

Our Client Testimonials

Ker & Downey® Africa > About > Client Testimonials

February 2022

We absolutely LOVED our trip to South Africa

 

We absolutely LOVED our trip to South Africa, and have already recommended Ker & Downey Africa to two friends who’ve asked how we had such a wonderful experience. Our same group of 7 wants to return to Africa in 2024–perhaps somewhere we haven’t been (should be easy, we’ve only experienced Egypt, Kenya and South Africa)  and will be reaching out to you first for suggestions and then planning!  Thank you so much to your whole team for everything. We wouldn’t have changed a thing about our trip!

Britt, USA

November 2021

Outstanding

 

I can’t imagine planning a future trip to Africa without the help of Ker & Downey Africa! They did such a wonderful job arranging my 8-night itinerary in South Africa that included stays at three unique properties (they handpicked for me) and two internal flights. Knowing experts had planned my trip I was able to enjoy it without worrying about what could go wrong. Based on my experience I’m under the impression that they only work with the best properties and tour guides. As a travel journalist I’ve stayed at hundreds of hotels and lodges and have met hundreds of tour guides so I should know. I also appreciated the attention to detail that went into creating my itinerary as well as the constant communication. I even reached out to them one Saturday morning before 8 am and I got a reply within minutes! They also made themselves available to assist me with anything after my itinerary was over and I was enjoying an extra week in Cape Town. It would be an honor to travel with Ker & Downey again. If you have the opportunity to, definitely don’t hesitate

Katie, USA

October 2021

Wow! Wow! Wow!

 

Our trip to Zambia and South Africa was incredible! The team at Ker & Downey was amazing! They took care of every single detail. They were very easy to work with, answering all the questions we had, and jumping on zoom calls when we needed to. They checked in with us during our vacation to make sure everything was going well. I can’t recommend them enough – we felt totally pampered while we were in Africa. In particular, a big thank you to Sarah Morris, who put our amazing adventure together (not once, but 4 different times due to COVID), and Peter Pittendrigh, who had to do last minute hotel negotiations/tour changes, arranged for all of our required COVID tests, and made sure we were met at the airports. The team arranged for an early birthday at each of our destinations, which made the trip even more special. And Sarah took time to meet us in-person in Cape Town. The team at Ker & Downey made this a trip of a lifetime for us!

Robin S, USA

October 2021

Very attentive to our wishes and needs and very personable

 

Communication with Sarah Morris at Ker & Downey was extremely comfortable and helpful from the first time she contacted me. She arranged an itinerary for us according to our needs which fit perfectly and she adjusted for our feedback on the first suggested itinerary very well. The whole trip was a wonderful experience and very memorable in large part thanks to the good organisation and perfect choices for accommodation, transport and pace of trip. The whole team was attentive to us before and during the trip and made us feel very well taken care of. I could not recommend anyone better to organise a trip to Namibia.

Amira, Switzerland

October 2021

It really was our best trip ever!

 

We had the most wonderful time on our trip! It really was our best trip ever! You all took such good care of us while we were there. It was so nice to not have to worry about anything, e.g. where to get covid tests, would they be back on time, would we have trouble checking in for our flights in Johannesburg, can we see everything we want to see, etc. We had great experiences with all of the people we met, and that took care of us at Sussi & Chuma, Lukimbi, the wine country and Cape Town. Everyone was so warm and welcoming. We saw all the things, and more, that we wanted to see while we were in Africa.

Robin, USA

October 2021

Every aspect of the trip worked out well

 

For that matter the entire trip went well!!! Rwanda was indeed amazing & we are already talking about a future return trip 😊 And Singita Kwitonda….WOW!!!!

Every aspect of the trip worked out well…transport, lodges, guides, connections – everything! We felt comfortable the whole way through. In particular, our guide in Rwanda – Sibo – was fantastic. He was informative, kind, friendly and accommodating.

Scott, USA

September 2021

Unbelievable service and amazing hospitality

In short, if you are looking for safari planning, look no further! Ker and Downey Africa will not only deliver, they will exceed your expectations and take care of every single detail. We have just returned from a 14 day trip to South Africa which included Cape town as well as 6 day safari in the Greater Kruger area. Our travel agent Emma Perrin who planned our very first safari to Tanzania planned this trip for my 50th birthday with my husband almost 3 years ago, but due to Covid we had to push our trip to now. Her attention to detail and understanding of what we need is like no other. She knew exactly what we were looking for. In every single location, she got us the best deals she could find and our accommodations as well as safari trips were beyond our expectations. We stayed in multiple locations, and throughout the trip, Emma, Sarah and Peter stayed in touch with us via WhatsApp. Our son lost his passport 6 days into the trip, and Emma also helped us get him a new passport without really changing any of our plans, which was truly a miracle. Every single person we met on the trip left an impression on us and we know that we are now completely hooked on traveling with Ker and Downey Africa. It is just going to be a matter of time before we start planning our next trip with them 🙂

Brian, USA

July 2021

Ker & Downey Africa was beyond our expectations!

 

I cannot say enough about how wonderful our trip to Kenya was. We worked through Ker & Downey. From the very beginning, Ker & Downey Africa designed a wonderful itinerary and their attention to detail was impeccable. We had to delay our trip because of COVID but once Kenya opened for tourism, we were there. Sarah and her team arranged a way for us to be in touch with them the entire trip which was very comforting… There were a lot of moving parts and there was not one hitch. Those in the tourist industry have been vaccinated and everywhere we went people were masked and our temperature was taken. We felt more Covid safe there than we did in the US! … It was definitely the trip of a lifetime – I can’t thank those at Ker & Downey Africa enough!

Arlyn, USA

July 2021

Truly lovely caring and professional employees!

 

What a wonderful experience of a lifetime! Ker & Downey OUT DID themselves. I ALWAYS felt safe and in great hands by being in touch with a professional caring group of people. The lodgings at each camp were welcoming with loving, joyful staff and ALL of our needs (if any) were attended to in haste. We lived in luxury!!!! A hot water bottle at our feet every night!!! Food was excellent! As I am a picky eater ALL of the chefs were sooo accommodating I just loved them! As for our guides and seeing beautiful Kenya landscape and wildlife…..couldn’t have asked for more. We saw ALL the animals we could ever have hoped for….each guide said HOW LUCKY WE WERE and I totally agree! I would go back in a heartbeat and HIGHLY recommend Ker & Downey Africa to anyone!

Pamela, USA

Looking for more?

We consider ourselves very lucky to help plan our clients’ unique Africa travel experiences and love to hear feedback. Read more of Ker & Downey® Africa’s 5-star reviews.