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Meet our team

Zanél Potgieter, Travel Assistant, North America

Ker & Downey® Africa > About > Meet the Team > Zanél Potgieter

Zanél Potgieter is a Travel Assistant for Ker & Downey® Africa North America. With a background in corporate travel and the safari industry, she adds a unique perspective to the operations at Ker & Downey® Africa. She has almost 8 years of experience in the industry and is a great addition to Marcelo’s team.

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Born and Bred

Zanél was born and bred in Port Elizabeth, South Africa. 

Travel Expertise

Zanél has worked in the travel industry for almost 8 years. Her career started abroad cruise ships, where she sailed around the world for 5 years. Upon her return to South Africa, she continued to work in the travel industry including a corporate travel agency group.

Highlight of her time working in the travel industry

Zanél was lucky enough to visit over 40 different countries while sailing around the world.

Zanél’s favorite destination in Africa

She loves her home country, South Africa. She has fond memories of visiting Sabi Sands Game Reserve for the first time and experiencing incredible wildlife sightings such as following a pack of wild dogs, as well as seeing a leopard with her three cubs.

Zanél’s Top 3 Recommended Safari Lodges & Hotels

Leopard Hills, Sabi Sands Game Reserve

Dulini River Lodge, Sabi Sands Game Resve

The Marly, Cape Town

Client Review

“Zanél treated us like she was a friend on the trip….

As mentioned by other reviewers, from the first contact with Zanél , we knew her level of engagement, thoughtfulness and responsiveness with different from other travel consultants. She was always responsive across time zones within less than 30 minutes and shared pricing options for our trip without reservation.

On the ground, she readily helped us adjust daily to planning changes and I fully trusted her recommendations for private tours, drives and consideration for safety. Her restaurant recommendations were perfect and everywhere she sent us greeted us personally. She willingly assisted with all requests, small and large.

If you want to enjoy your trip by knowing that you have left the planning to a pro and that you have a virtual assisted while you are traveling, then you have found the perfect partner in Zanél.”

Chantelle C, USA, October 2019

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