PROMOTION OF ACCESS TO INFORMATION ACT, 2000
SECTION 51(1) MANUAL
OF
Ker & Downey Africa (Pty) Ltd
Registration No: 2012 / 040 317 / 07
This Manual is published in terms of Section 51(1) of the Promotion of Access to Information Act, 2000 (Act No. 2 of 2000) (“the Act”). The Act gives effect to the provisions of Section 32 of the Constitution, which provides for the right of access to information held by the State and to information held by another person that is required for the exercise and/or protection of any right. The reference to any information in addition to that specifically required in terms of Section 51 of the Act does not create any right or entitlement (contractual or otherwise) to receive such information, other than in terms of the Act.
KER & DOWNEY AFRICA (Pty) Ltd are a luxury African safari company offering personalized trips throughout the African continent from our home base in Cape Town.
KER & DOWNEY AFRICA (Pty) Ltd supports the constitutional right of access to information and we are committed to provide you access to our records in accordance with the provisions of the Act, the confidentiality we owe third parties and the principles of South African law.
A copy of this Manual is available on our website or by sending a request for a copy to the Information Officer by email. The Manual may also be obtained from our head office, the South African Human Rights Commission (“SAHRC”) at the addresses set out below or from the Government Printers. This Manual will be updated from time to time, as and when required.
Requests for access to records held by KER & DOWNEY AFRICA (Pty) Ltd must be made on the request forms that are available from our website and office, from the SAHRC website or the Department of Justice and Constitutional Development (under “regulations”).
A request fee may be payable (the schedule of fees www.sahrc.org.za). You can submit a request without paying the request fee but please note that payment of the prescribed fees must be made before the request will be processed. Requests for access to records must be made to our Information Officer at the address, fax number or electronic mail address provided for below.
The requester must provide sufficient detail on the request form to enable the Information Officer to identify the record and the requester. The requester should also indicate which form of access is required and indicate if he or she wishes to be informed in any other manner and state the necessary particulars to be so informed.
The requester must identify the right that he or she is seeking to exercise or protect and provide an explanation of why the requested record is required for the exercise or protection of that right.
If a request is made on behalf of a person, the requester must then submit proof of the capacity in which the requester is making the request to the satisfaction of the Information Officer of KER & DOWNEY AFRICA (Pty) Ltd.
The standard form that must be used for the making of requests is annexure C. Not using this form could cause your request to be refused (if you do not provide sufficient information or otherwise) or delayed.
Kindly note that all requests to KER & DOWNEY AFRICA (Pty) Ltd will be evaluated and considered in accordance with the Act. Publication of this manual and describing the categories and subject matter of information held by KER & DOWNEY AFRICA (Pty) Ltd does not give rise to any rights (in contract or otherwise) to access such information or records except in terms of the Act.
| Name of Private Body | KER & DOWNEY AFRICA (Pty) Ltd |
| Head of Private Body and Designated Information Office | Head: Mr J Squire Information officer: Mrs J van den Heever |
| Email address of Head and Information Officer | [email protected] [email protected] |
| Postal address | 7 Bree Street, 601 Touchstone House Cape Town |
| Street address | 7 Bree Street, 601 Touchstone House Cape Town |
| Phone number | 021 201 2484 |
HOW TO ACCESS THE GUIDE AS DESCRIBED IN SECTION 10 OF THE ACT
The Guide to the Act described in Section 10 of the Act is available from the South African Human Rights Commission. Please direct any queries to:
The South African Human Rights Commission:
PAIA Unit
The Research and Documentation Department
Postal address:
Private Bag 2700
Houghton
2041
Telephone: +27 11 484-8300
Fax: +27 11 484-0582
Website: www.sahrc.org.za
E-mail: [email protected]
KER & DOWNEY AFRICA (Pty) Ltd has not published a voluntary notice in terms of Section 52(2) of the Act. However, it should be noted that certain information relating to KER & DOWNEY AFRICA (Pty) Ltd and its services is freely available on KER & DOWNEY AFRICA (Pty) Ltd’s website. Certain other information relating to KER & DOWNEY AFRICA (Pty) Ltd is also made available on the website from time to time.
Further information in the form of marketing brochures, advertising material and other public communication is also made available from time to time.
Information is available in terms of the following legislation to the persons or entities specified in such legislation:
In addition, information is made available to government regulators as and when required by legislation specific to the operations of KER & DOWNEY AFRICA (Pty) Ltd
KER & DOWNEY AFRICA (Pty) Ltd maintains records on the following categories and subject matters. However, recording a category or subject matter in this Manual does not imply that a request for access to such records will be granted. All requests for access will be evaluated on a case by case basis in accordance with the provisions of the Act.
9.1. Internal records
The following are records pertaining to KER & DOWNEY AFRICA (Pty) Ltd’s own affairs and those of its divisions, subsidiary and associated companies:
o Annual financial statements.
o Accounting records
o Asset register
o Banking Records
o Invoices
o Rental agreements
o Tax returns
9.2. Personnel records
Personnel refers to any person who works for or provides services to or on behalf of KER & DOWNEY AFRICA (Pty) Ltd and receives or is entitled to receive any remuneration and any other person who assists in carrying out or conducting the business of KER & DOWNEY AFRICA (Pty) Ltd.
This includes, without limitation, directors, executive directors, non-executive directors, all permanent, temporary and part-time staff as well as contract workers. Personnel records include the following:
9.3. Customer records
KER & DOWNEY AFRICA (Pty) Ltd is very concerned about protecting the confidential information of its customers. Please motivate any request for customer information very carefully, having regard to Sections 63 to 67 of the Act, relating to the protection of third party information.
Customer information includes the following:
9.4. Other Parties
Records are kept in respect of other parties, including without limitation contractors, suppliers, joint ventures, service providers and general market conditions. In addition, such other parties may possess records, which may belong to KER & DOWNEY AFRICA (Pty) Ltd. The following records fall under this category:
9.5. Other Records
Further records are held including:
9.6. Records In terms of The Companies Act 71 of 2008
Form C – the Requesting Party must submit the form (a copy of which is at the end of this manual) and the request fee (www.sahrc.org.za) to the head of KER & DOWNEY AFRICA (Pty) Ltd.
Such a form is to be submitted to:
Email address: [email protected]
Tel number: +27 21 201 2484
Postal Address: 7 Bree Street, 601 Touchstone House
Cape Town
8001
The Requesting Party must provide adequate and precise particulars in Form C to enable KER & DOWNEY AFRICA (PTY) LTD to locate the requested records as well as full details of the Requesting Party. The Requesting Party is further directed to provide what means of access is required and to provide the Responsible Party full particulars of what the Requesting Party requires. The Requesting Party is further required to specify and identify the right that the Requesting Party wishes to exercise and/or protect and/or motivate with sufficient and precise detail as to why such exercise and protection is required.
The Requesting Party will receive a written (unless otherwise agreed) reply to its chosen address and/or medium of communication as stated in Form C. If the Requesting Party is submitting the request on behalf of another person, then documentary proof as to what capacity they so act, which is with sufficient detail for the Responsible Party to consider such a request.
The Requesting Party will be notified within 30 (thirty) calendar days of the Responsible Party’s decision as to whether such requested information will be provided to the Requesting Party or of its refusal to do so. Reasons for such refusals will be provided to the Requesting Party.
If the Requesting Party is requesting his/her own Personal Records then no fees are payable. However all fees are regulated by the Act. A flat rate of R 50.00 (fifty rand) is due and payable should the information requested not be an employee’s own Personal Records (if such a request has been accepted by the Responsible Party). You will be notified of any additional costs of the retrieval of such records (this may include access fees or retrieval fees).
FORM C
REQUEST FOR ACCESS TO RECORD OF PRIVATE BODY
(Section 53(1) of the Promotion of Access to Information Act, 2000
Act No. 2 of 2000)
[Regulation 10]
The Head:
(a) The particulars of the person who requests access to the record must be given below.
(b) The address and/or fax number in the Republic to which the information is to be sent must be given.
(c) Proof of the capacity in which the request is made, if applicable, must be attached.
Full names and surname:
Identity number:
Postal address:
Fax number:
Telephone number:
E-mail address:
Capacity in which request is made, when made on behalf of another person:
This section must be completed ONLY if a request for information is made on behalf of another person.
Full names and surname:
Identity number:
(a) Provide full particulars of the record to which access is requested, including the reference number if that is known to you, to enable the record to be located.
(b) If the provided space is inadequate, please continue on a separate folio and attach it to this form.
The requester must sign all the additional folios.
1 Description of record or relevant part of the record:
2 Reference number, if available:
3 Any further particulars of record:
(a) A request for access to a record, other than a record containing personal information about yourself, will be processed only after a request fee has been paid.
(b) You will be notified of the amount required to be paid as the request fee.
(c) The fee payable for access to a record depends on the form in which access is required and the reasonable time required to search for and prepare a record.
(d) If you qualify for exemption of the payment of any fee, please state the reason for exemption.
Reason for exemption from payment of fees:
If you are prevented by a disability to read, view or listen to the record in the form of access provided for in 1 to 4 hereunder, state your disability and indicate in which form the record is required.
Disability: Form in which record is required: Form in which record is required Mark the appropriate box with an X.
NOTES:
(a) Compliance with your request in the specified form may depend on the form in which the record is available.
(b) Access in the form requested may be refused in certain circumstances. In such a case you will be informed if access will be granted in another form.
(c) The fee payable for access for the record, if any, will be determined partly by the form in which access is requested.
G Particulars of right to be exercised or protected
If the provided space is inadequate, please continue on a separate folio and attach it to this form. The requester must sign all the additional folios.
You will be notified in writing whether your request has been approved/denied. If you wish to be informed in another manner, please specify the manner and provide the necessary particulars to enable compliance with your request.
Please click to download the PDF version of this PAIA Manual.
Please click to download the Request for Access to Record Form.
Ker & Downey® Africa is compliant with COVID-19 Industry Protocols.
Head office: 7 Bree Street, 6th Floor, Touchstone House, Cape Town, South Africa
+27 (0)21 201 2484
[email protected]
United Kingdom: Sportsman Farm, St Michaels, Tenterden, Kent
Ker & Downey® Africa is compliant with COVID-19 Industry Protocols.
